1. Who We Are
This website is operated by Riverslawn Function Room, located at Northenden Golf Club. Our website address is https://riverslawn.co.uk. This Privacy Policy outlines how we collect, use, and protect your personal information.
2. What Personal Data We Collect and Why
Contact & Booking Forms
When you use our contact or appointment forms, we collect:
- Your name, email address, and phone number
- Event type and preferred date
- Any additional information you provide
We use this data to respond to enquiries, schedule tours or call-backs, and manage bookings. Your data is processed securely and only used for your enquiry.
3. Cookies
We use cookies to enhance your browsing experience. These include:
- Form cookies: Remember your details for faster completion on future visits
- Login cookies: Manage temporary login sessions (if applicable)
- Analytics cookies: Track anonymous usage data
- Advertising cookies: Deliver more relevant Facebook/Instagram ads
You can control or disable cookies via your browser settings.
4. Embedded Content from Other Sites
Articles on this site may include embedded content (e.g. YouTube videos, Instagram posts). These sites may collect data about you, use cookies, and monitor your interaction with that content as if you visited their website.
5. Analytics & Advertising
We use:
- Google Analytics: To understand how visitors use our site
- Meta (Facebook & Instagram): To track ad engagement and performance
- SimplyBook.me: To manage appointment bookings securely
These tools may collect IP addresses, browser types, and anonymised behavioural data. You may opt out via your browser or ad settings.
6. Who We Share Your Data With
We do not sell your data. Your details may be securely processed by third-party tools, such as SimplyBook.me and Meta Ads, for service-related purposes only.
7. How Long Do We Retain Your Data
- Booking and contact form submissions: Up to 12 months
- Analytics data: Retained by Google and Meta according to their terms
8. Your Data Rights (GDPR)
You may request to:
- Access, correct, or delete your data
- Receive a copy of the data we hold
- Withdraw consent at any time
To submit a request, email us at info@riverslawn.co.uk.
9. Where Your Data is Sent
- Booking enquiries are processed via SimplyBook.me
- Analytics and ads data may be processed by Google and Meta platforms
10. Contact
For any privacy-related concerns or data requests, contact:
Riverslawn Function Room
Email: info@riverslawn.co.uk
Phone: 0161 998 4738